Netgear Wont Allow Upload of Router Firmware Update

Back of a router with antennas up

It's easy to overlook that routers get firmware updates. These updates are non brought to people's attending, but are important and should be checked on periodically. Firmware updates tin can be done through Netgear'south Nighthawk app, only sometimes the router just refuses to do it. What should y'all do in this case?

If your Netgear router is connected to the Internet, but won't update its firmware, manufactory reset the router and turn off auto-updates. In same cases, the auto-update feature is the culprit, and tin can soft-brick the router, causing it to non function as it should.

This is an odd issue, but one that some people encounter. In that location are several other bug related to a Netgear router not updated and this article will get over some troubleshooting tips.

Netgear Router Stopped Working Subsequently Firmware Update

Router on a wooden table

Sometimes a firmware update can "break" a router. The most common upshot resulting from this is a WiFi indicate failing to broadcast. Considering virtually folks rely on the Internet in their daily lives, this is a very serious trouble.

The kickoff matter to doing is to reset the router to its factory settings. Doing this is very uncomplicated. Here are the official Netgear router manufactory reset instructions:

  1. Verify that your router's power calorie-free is on.
  2. On the back of your router, locate the Restore Factory Settings or Reset button.
  3. Utilize a paper prune or similar object to press and hold the Restore Factory Settings or Reset button for seven seconds.
  4. Release the Restore Manufactory Settings or Reset button.
  5. Your router resets.

From at that place, follow the setup process that you did when you beginning got the router.

After the router has been reset to factory default settings, follow the setup process you went through when you first got the device.

Why do a mill reset? New firmware tin introduce changes that are not compatible with an old configuration. By doing a factory reset, you lot wipe out user-enabled settings that might be in conflict with the new firmware.

You tin can also ability wheel the router by shutting off all devices connected to it. Unplug both the router (remove the backup battery if it has i) and modem. Then wait 2 minutes for all the power to discharge before plugging everything back in. Restart all your devices and wait for the modem to plant a connection to your ISP.

Netgear Router Won't Update Firmware

A man plugging in an Ethernet cable into the back port of a router

Commonly, y'all should be able to update your router's firmware from either the Nighthawk app or a Spider web browser. Withal, some people experience an effect where their router fails to update its firmware during the procedure.

It'due south entirely possible that Netgear released a bad firmware that some routers can't go by. Nosotros've ventured through the official community forums, and this indeed does happen to some people.

Only before jumping to conclusions and requesting a replacement, try to downgrade your router's firmware. To practice this:

  1. Visit the support page and navigate to the corresponding section that your router falls in.
  2. If you have a standard router, click on "WiFi Routers."
  3. If it'south an Orbi mesh system, click "Orbi WiFi System"; if information technology'due south a Nighthawk WiFi System, click "Nighthawk WiFi System."

From in that location, navigate to your specific model and click on downloads. How do y'all find what your model is? Underneath or behind the router, you'll find Model: model number. Information technology'southward on the aforementioned side where the default password is printed.

Click on DOWNLOADS, then Previous Versions, select an older firmware version and download. The install instructions will exist in the release notes, which are different for each router model.

Netgear Router Firmware Upgrade No Cyberspace Connection

A man with a laptop trying to configure a router that is beside him

If your router isn't connecting to the Net after a firmware upgrade, similar problems and solutions apply to an before section in this article.

You may need to factory reset the router if yous aren't getting a connection. The reason being that new firmware can disharmonism with settings that the user used.

here are the official instructions to manufacturing plant reset the router from Netgear themselves:

  1. Verify that your router's Power light is on.
  2. On the back of your router, locate the Restore Factory Settings or Reset button.
  3. Use a newspaper prune or similar object to press and hold the Restore Factory Settings or Reset button for seven seconds.
  4. Release the Restore Factory Settings or Reset push.
  5. Your router resets.

How To Fix Corrupted Firmware on Netgear Router

A man plugging in a Ethernet cable into a port in the back of a router

If you have what is substantially a bricked router, don't panic, this tin be solved easily in near cases.

  1. Refer to to a higher place, where we discussed how to institute your router's firmware version. This time you'll desire to download the latest version.
  2. Next, download the TFTP client software. That's the Windows link; here is the link for Mac. If you are reading this on your smartphone'south cell tower information, you will demand to plug your computer into the router direct with a LAN cable.
  3. Assign a static IP of the router's default range, which is either 192.168.1.x or 192.168.0.x.
  4. Ping your router'south IP.
  5. Run the tftp2.exe.
  6. In the server field, punch in the default IP of the router.
  7. Close off the router for x seconds and turn it back on.
  8. While the router is booting, click Upgrade and allow the procedure to complete.
  9. The power lite should be a steady green now; in that case, the fresh firmware is successfully installed!

How Do I Reinstall Firmware on My Netgear Router?

Man configuring a router using a smartphone app

Refer to the department where we instructed on how to download the correct firmware for your router. If you lot were already on the latest firmware but just need to reinstall it, you can do it via the browser, provided the router isn't corrupted. From Netgear'south website:

  1. Unzip the downloaded file if needed.
  2. Enter routerlogin.net into a spider web browser.
  3. Enter the router admin username and countersign.
  4. The default user name is admin. The password is the one you lot specified the first fourth dimension you lot logged in. The user name and password are instance-sensitive.
  5. Select ADVANCED > Administration or Settings > Administration.
  6. Select Firmware Update or Router Update.

What if My Router Is Hard Bricked?

The back ports of a router

Difficult bricking refers to a rendered completely useless device and cannot be restored via conventional methods. This may happen if there is a power outage while the router is updating its firmware, and this scenario can happen to almost any device where you would update the firmware, such as a smartphone or game panel.

Your router comes with a i-yr warranty that needs to be registered with 90 days of purchase, but unfortunately, a difficult-bricked device due to a power outage or disconnection isn't covered.

From the official warranty page:

"This warranty does non use if the NETGEAR product fails due to damage from shipment, handling, storage, blow, abuse or misuse, or if it has been used or maintained in a manner non conforming to production transmission instructions, has been modified in any fashion, or has had any serial number removed or defaced."

In that location is hope, however. Some retail stores accept a very pro-consumer refund policy, and you may exist able to get a refund or replacement if you got your router in that location. Amazon is as well quite forgiving most of the time.

If you had an old router and were considering upgrading anyway, you lot might exist wondering what your best options are. It depends, but mostly, yous don't demand a crazy $300+ model. We recommend looking for a model that supports WiFi 6 since more and more than devices are start to utilize it, and information technology does make a big deviation.

The Netgear 4-Steam strikes a good remainder between operation and price and should exist suitable for most homes. Alternatively, a mesh WiFi system such every bit the Netgear Nighthawk Mesh System might be better if your home is big. Nosotros've linked a video below for even more than suggestions:

Final Thoughts

Having any issues with a router tin exist frustrating since information technology allows people to connect to the vast globe of the cyberspace. Many people don't apply ethernet, and thus information technology is quite a big deal when your router is rendered useless due to broken firmware. Nonetheless, with some troubleshooting and fixing, you should exist able to get it up and running once again!

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